FREQUENTLY ASKED QUESTIONS ABOUT CBD OIL

Buying Whole Hemp Extract CBD From Cool Blue Distribution

How do I create a Cool Blue Dist. wholesale account?

If you own a business in the health and wellness industry, we’d be happy to provide you with a wholesale account.

Shop for your products and add them to your cart. At checkout, you’ll be prompted to enter your tax ID and company name. Once your complete the checkout process, you will have created your account. We try to turn our orders around in 24 hours from placement. Shipping times will vary based on geography. Tracking information will be provided via a separate email

Do I need an account to buy products from Cool Blue?

Yes. You must register with a tax ID and business name.

Shipping Whole Hemp Extract CBD Products

How much is shipping?

We offer free shipping for orders over $500. Otherwise, flat rate shipping of $14.99 applies to all orders.

Can I come pick up my order in person?

Unfortunately, pickup is not an option at this time, as we are an e-commerce industrial hemp supplier.

Hemp Extract and CBD Product Questions

What is hemp extract?

Hemp extract, also known as CBD oil, is harvested from an entire hemp plant—buds, seeds, leaves, and all. While many companies only use hemp seeds or leaves to extract pure CBD oil, products we carry like Charlotte’s Web premium hemp extracts contain oil derived from the entire hemp plant. Doing so provides your body with a full spectrum of phytocannabinoids and plant matter, also known as the “entourage effect”.

These whole hemp extracts include CBD, CBA, CBG, CBC, CBN, and more than 80 other phytocannabinoids. Together, phytocannabinoids trigger optimal reception from the neurotransmitters in your body for palpable effects.

Whole hemp extract oil including CBD is used as a powerful superfood for your body. It’s embraced for its antioxidants, vitamins, and essential fatty acids. Because CBD from industrial hemp oil includes only trace levels of THC, it doesn’t possess the same psychoactive effects as marijuana. However, many people take CBD/whole hemp extract for exercise-induced inflammation, anxiety, topical relief, and sleep quality.*

Which hemp extract CBD product is right for me?
If you’ve just begun using CBD oil hemp extracts, you might like to try the mildest dose first. They contain the smallest dose of CBD per serving.


If you regularly consume hemp products, lead a generally active lifestyle, and have interest in the power of phytocannabinoids and phytochemicals, we recommend more powerful and potent hemp extracts.


As always, please consult your doctor before adding CBD supplements to your wellness routine.

Will I test positive on a drug test if I take CBD?

Unfortunately, it’s impossible to be 100% certain. CBD is unlikely to show up positive on a drug test because our hemp oil products contain less than 0.3% THC per dry volume and comply with all federal and state guidelines. Plus, CBD does not trigger the psychoactive effects of purer and higher-concentrated THC products like legal cannabis.

We cannot accurately determine how each individual will metabolize CBD oil or how individual drug tests for CBD may read THC levels. If you have concerns about testing positive for CBD oil or hemp extract, we encourage you to speak to your employer or doctor about taking a legal hemp extract.

Learn more about drug testing and hemp extracts.

What is the difference between hemp oil and hemp extract?

Many customers ask us, “What is hemp oil?” By definition, hemp oil, or hemp seed oil, is the essential oil produced from the seeds of the hemp plant.

Hemp seed oil, or hemp oil, is not the same as hemp extract or CBD oil. Hemp seed oil does not include CBD oil’s diverse plant compounds. Because it’s extracted from seeds only, hemp oil is primarily composed of dietary fats. CBD oil, or hemp extract, on the other hand, contains phytocannabinoids from the entire hemp plant to retain a diverse range of phytocannabinoids, terpenes, and flavonoids.

What are the batch results for my CBD oil products?

Access real-time lab reports and batch results for products you purchase from Cool Blue Distribution on our Lab Results page.

Is CBD legal in all states?
The CBD community is making strides toward complete federal and state legalization of CBD. In December 2018, President Trump legalized hemp in all 50 states. The 2018 Farm Bill allows people to cultivate hemp and sell hemp-derived products across state lines.

CBD oil is another matter. While some states like Utah have legalized CBD oil for medicinal use, it is still not fully legal on a federal level. However, CBD manufacturers and distributors haven’t been a target of the DEA beyond cease-and-desist letters because industrial hemp is excluded from the definition of marijuana in the CSA. That means any product derived from industrial hemp is considered legal (including cannabinoid products) as long as it is compliant with the federal Farm Bill.

Why are CBD and hemp extract measured differently?
Hemp extract is only sourced from hemp plants, whereas CBD can be sourced from a number of plants, including hemp.

Additionally, CBD is only one of many beneficial cannabinoids present in whole hemp extract. Hemp extract contains more than 80 of these compounds, and it offers the full spectrum or “entourage” of cannabinoids. In short, hemp extract gives us not only the benefits of CBD, but also all cannabinoid health benefits.

What is a cannabinoid?
Cannabinoids, found in CBD, are naturally derived chemical compounds from cannabis. CBD is a cannabinoid—as are CBA, CBC, CBN, CBG, and 80 other phytocannabinoids found in Cool Blue Distribution products. Cannabinoids have been found to trigger cannabinoid receptors in cells in the human body that alter neurotransmitter release in the brain. That’s why CBD can help with anything from anxiety to nausea to insomnia, and more.

When you administer premium hemp extract CBD oils, you get a diverse dose of phytocannabinoids because the entire hemp plant is harvested. Together, these phytocannabinoids complement your body’s functioning for optimal health.

CBD Orders

How do I return Cool Blue hemp extracts or other products?

Some Cool Blue Dist. products come with a 30-day money back guarantee. Based on the condition of the item, you may be able to return your product for a full refund of the purchase price, less shipping and handling, within 30 days from the date of original purchase. Shipping and handling charges are non-refundable.


If you want to return a product after 30 days from the time of purchase, Cool Blue Dist. reserves the right to deny items not approved for resale. For products we accept, there is a 15% restocking fee. We will process a refund in the form of store credit for the remaining amount. You can use it toward a future purchase.

Can I change or cancel an order after it’s been placed?

If you’ve placed an order and would like to change the items on the order, please contact quinn@coolbluedistribution.com right away. If the order has not shipped, we can modify the order to your liking. If the order has shipped, you will then need to follow the return/exchange process.

How do I make a CBD purchase?

You must have an account and be a registered business to shop with Cool Blue Distribution. If you’re new to our store, shop and place items in your cart as you normally would on any ecommerce site. At checkout, you’ll be prompted to enter your business name and tax ID. That will generate your account post checkout. If you have an account, log in at checkout to process your order.

Still have questions about CBD or shopping with us?